22nd Century Technologies

AI Strategy, Implementation & Support Services

#110724-CEN
Maturity Date:  3/31/2029

Products & Services

Sourcewell contract 110724-CEN gives access to the following types of goods and services:

  • AI readiness assessments
  • AI strategy development and operational alignment
  • Intelligent document processing (IDP)
  • 311 and intelligent call center solutions
  • AI-powered chatbots for citizen and customer support
  • Generative AI and Microsoft Co-pilot based services
  • Advanced data analytics, transformation and AI integration
  • AI solution design, development and deployment
  • LLM and NLP consulting/implementation
  • Machine learning model development and optimization
  • Compliance, ethical AI, and risk management services
  • Training, support, and knowledge transfer

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