TXAT

Emergency call handling solutions

#030425-TXAT
Maturity Date:  7/17/2029

Products & Services

Sourcewell contract 030425-TXAT gives access to the following types of goods and services:

  • Next-gen 911 call handling platform
  • Integration with legacy 911 systems
  • Real-time caller data and multimedia
  • Customer premises equipment (CPE)
  • AWS cloud-based global infrastructure
  • Carbyne universe call management
  • Carbyne apex call-taker application
  • Carbyne connect APIs and SDKs
  • eCall as a service (ECaaS) solution
  • Carbyne bridge desk command center
  • Business continuity and incident response
  • Compliance: SOC 2, ISO, HIPAA, GDPR

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Documents

Contract Documentation

Competitive Solicitation Documentation

Pricing Documentation

Information in this file is subject to change

Contact Information

Supplier Contact Information

To purchase off this contract or for questions regarding products and pricing, please contact:

Karen Berggren, Sr. Manager Contracts and Compliance
Phone:   281-636-2610
Email:   karen@tx-at.com
John Domolky, SVP of Business Development
Phone:   508-733-4475
Email:   john@tx-at.com

Sourcewell Contact Information

For questions regarding contract documentation or the solicitation process, please contact: