Family Child Care

for parents & guardians

Resources for Families

Beyond licensing in-home child care in Minnesota's Becker, Cass, Crow Wing, Douglas, Morrison, Stevens, Todd, and Wadena counties, Sourcewell can assist families in finding quality care. We can also help access child care financial assistance in these counties.

2019 Provider of the Year recipients

Provider of the Year

Does your child care provider go above and beyond? Each year, one licensed provider in each county is recognized for providing high-quality care for local youth.

To nominate a provider complete the brief survey below.

2019 Award Recipients:
Becker: Shannon Buchholtz
Cass: Jean Smykalski
Crow Wing: Sarah Beierman
Douglas: Ann Sadlemyer
Morrison: Desirae Welle (not pictured)
Todd: Heather Luebesmier
Wadena: Amelia Hutson (not pictured)

Nomination Survey

Child Care Assistance

Need help paying for child care?
Please reach out to your county contact:

Becker County
MAHUBE-OTWA Community Action Partnership, Inc.
311 Jefferson Street South, Wadena MN 56482
218-632-3600

Cass County
Cass County Health, Human & Veterans Services
218-547-6888 or 218-547-1340

Crow Wing County
Children & Family Services
cwcss@crowwing.us
218-824-1140

Douglas County
Douglas County Social Services 
809 Elm St., Suite 1186, Alexandria, MN 56308 
320-762-2302  or 1-844-204-0012

Morrison County
Eligibility Team
320-631-3559

Stevens County
Stevens County Social Services
400 Colorado Ave, Ste 104, Morris, MN 56267
320-208-6600

Todd County
Child Care Assistance
320-732-4536

Wadena County
MAHUBE-OTWA Community Action Partnership, Inc.
311 Jefferson Street South
Wadena MN 56482
218-632-3600

Filing a complaint

Sourcewell's regional licensing specialists are required to investigate possible violations of child care licensing rules. This is usually through a face-to-face contact between the provider and the complaint investigator.

Disputes regarding contractual issues are not investigated by licensing.

The provider must be told of the allegations, but reporter information is always confidential. Once the investigation is completed, a finding is made by the agency (Sourcewell).

The agency makes one of the following findings:

  • Occurred
    The facts contained in the filed complaint are found to be true. Findings could result in a correction order, negative action, or other correction deemed appropriate by the licensor, county attorney, and program supervisor. A negative action will only be taken in the most serious cases.
     
  • Did Not Occur
    After investigation, the compliant is found to be false. Usually no further action is taken.
     
  • No Determination
    After investigation, the investigator is unable to make a determination as to whether or not the facts alleged are true. Licensing staff may offer suggestions or corrections if warranted.

All complaints, regardless of outcome, are retained in the licensing file.

The Minnesota Data Privacy Act prevents the release of certain information about the complaint, such as any identifying information about the reporter. However, the nature of the complaint, such as lack of supervision or overcapacity, is considered Public Information once the investigation is completed.

Basic complaint information, the results of the investigation (Occurred, Did Not Occur, No Determination), and whether or not any corrective action was taken as a result are required to be released by The Minnesota Data Privacy Act.

Parents and interested parties may contact the provider for more information than the agency can provide in any given case.

To register a complaint about a family child care home or an unlicensed provider operating illegally (including taking children from multiple families), contact Michelle Tautges at 218-895-4120 or michelle.tautges@sourcewell-mn.org.

If the situation involves possible risk to the child, you may also want to contact your county's Child Protection Services team

If it is an emergency, call 911.

Providers have the right to give input into the process and to appeal a correction order or negative action. Under the licensing rule, licensors may enter the home at any time the child care program is in operation.

Questions?

Michelle Tautges
michelle.tautges@sourcewell-mn.gov or 218-895-4120
New applicants for all counties
Cass and Crow Wing counties

Alissa Erdrich
alissa.erdrich@sourcewell-mn.gov or 218-541-5101
Morrison, Todd, and Wadena counties

Sara Peterson
sara.peterson@sourcewell-mn.gov or 218-541-5222
Becker, Douglas. and Stevens counties