Family Child Care

for parents & guardians

Resources for Families

Beyond licensing in-home child care in Minnesota's Becker, Cass, Crow Wing, Douglas, Morrison, Todd, and Wadena counties, Sourcewell can assist families in finding quality care. We can also help access child care financial assistance in these counties.

Sourcewell staff present a local licensed child care provider with the 2018 Provider of the Year award

Provider of the Year

Does your child care provider go above and beyond? Each year, one licensed provider in each county is recognized for providing high-quality care for local youth.

To nominate a provider complete the brief survey below.

2018 Award Recipients:
Cass - Tiffany Berg
Crow Wing - Krystal DeChaine
Morrison - Brenda Regouski
Todd - Sarah Winter
Wadena - Deb Hausmann

Nomination Survey

Child Care Assistance

Need help paying for child care?
Please reach out to your county contact:

Becker County
Lakes & Prairies CAP
childcareassistance@lakesandprairies.net
877-773-5778

Cass County
Cass County Health, Human & Veterans Services
218-547-6888 or 218-547-1340

Crow Wing County
Children & Family Services
cwcss@crowwing.us
218-824-1140

Douglas County
Lakes & Prairies CAP
childcareassistance@lakesandprairies.net
877-773-5778

Morrison County
Eligibility Team
320-631-3559

Todd County
Child Care Assistance
320-732-4536

Wadena County
Lakes & Prairies CAP
childcareassistance@lakesandprairies.net
877-773-5778

Filing a Complaint

Sourcewell's Regional Licensing Specialists are required to investigate possible violations of child care licensing rules. This is usually through a face-to-face contact between the provider and the complaint investigator.

Disputes regarding contractual issues are not investigated by licensing.

The provider must be told of the allegations, but reporter information is always confidential. Once the investigation is completed, a finding is made by the agency (Sourcewell).

The agency makes one of the following findings:

  • Occurred
    The facts contained in the filed complaint are found to be true. Findings could result in a correction order, negative action, or other correction deemed appropriate by the licensor, county attorney, and program supervisor. A negative action will only be taken in the most serious cases.
     
  • Did Not Occur
    After investigation, the compliant is found to be false. Usually no further action is taken.
     
  • No Determination
    After investigation, the investigator is unable to make a determination as to whether or not the facts alleged are true. Licensing staff may offer suggestions or corrections if warranted.

All complaints, regardless of outcome, are retained in the licensing file.

The Minnesota Data Privacy Act prevents the release of certain information about the complaint, such as any identifying information about the reporter. However, the nature of the complaint, such as lack of supervision or overcapacity, is considered Public Information once the investigation is completed.

Basic complaint information, the results of the investigation (Occurred, Did Not Occur, No Determination), and whether or not any corrective action was taken as a result are required to be released by The Minnesota Data Privacy Act.

Parents and interested parties may contact the provider for more information than the agency can provide in any given case.

To register a complaint about a family child care home or an unlicensed provider operating illegally (including taking children from multiple families), contact Michelle Tautges at 218-895-4120 or michelle.tautges@sourcewell-mn.org.

If the situation involves possible risk to the child, you may also want to contact your county's Child Protection Services team

If it is an emergency, call 911.

Providers have the right to give input into the process and to appeal a correction order or negative action. Under the licensing rule, licensors may enter the home at any time the child care program is in operation.

Questions?

Michelle Tautges
michelle.tautges@sourcewell-mn.gov or 218-895-4120
New Applicants for all Counties
Cass & Crow Wing Counties

Alissa Erdrich
alissa.erdrich@sourcewell-mn.gov or 218-541-5101
Morrison, Todd & Wadena Counties

Sara Peterson
sara.peterson@sourcewell-mn.gov or 218-541-5222
Becker & Douglas Counties